hybet Terms & Conditions

In this Agreement, the following terms shall have the meanings ascribed to them below unless the context requires otherwise:

• "hybet" / "the Operator" refers to the legal entity operating hybet.biz, licensed and regulated by the Philippine Amusement and Gaming Corporation (PAGCOR).
• "Platform" refers to the website located at hybet.biz, all associated mobile browser interfaces, and all games, services, promotions, and content made available thereon.
• "Player" / "User" / "you" refers to any individual who accesses, registers with, or uses the Platform in any capacity.
• "Account" refers to the registered account created by a Player upon successful completion of the registration process and identity verification requirements.
• "Wallet" refers to the Player's account balance held within the Platform, denominated in Philippine Peso (PHP).
• "Real Money Wager" refers to any bet placed using real PHP funds held in a Player's Wallet.
• "Bonus Funds" refers to credits awarded to a Player by hybet as part of a promotional offer, subject to separate wagering terms.
• "KYC" (Know Your Customer) refers to the identity verification procedures required by Philippine law and PAGCOR regulations prior to processing withdrawals.
• "PAGCOR" refers to the Philippine Amusement and Gaming Corporation, the government body authorised under Presidential Decree No. 1869 to regulate gambling activities in the Philippines.
• "AML" refers to Anti-Money Laundering obligations applicable to hybet under Republic Act No. 9160, as amended.

By accessing the Platform, creating an Account, or placing any wager on hybet, you unconditionally accept and agree to be bound by this Agreement in its entirety, including all policies incorporated herein by reference, such as the Privacy Policy and Responsible Gaming Policy.

Your continued use of the Platform following any modification to this Agreement constitutes acceptance of the revised terms. It is your responsibility to review this Agreement periodically. hybet will provide reasonable notice of material changes via the Platform or to your registered email address where practicable.

If you are accessing the Platform on behalf of a third party, you represent and warrant that you have the authority to bind that third party to this Agreement. You agree that you are the sole authorised user of your Account and that no third party may participate in your gaming activity through your credentials.

Access to hybet's Platform is strictly subject to the following eligibility requirements, all of which must be satisfied simultaneously:

• You must be at least 21 years of age. This is the minimum legal age for casino-style gambling as regulated by PAGCOR under Philippine law.
• You must be a natural person with legal capacity to enter into a binding contract under Philippine law.
• You must not be a current employee, director, officer, agent, contractor, or immediate family member of any such person, employed by hybet or any of its affiliated entities or software providers.
• You must not be registered on the PAGCOR national self-exclusion list or any equivalent exclusion registry applicable to Philippine-licensed operators.
• You must not have had a previously suspended or permanently terminated hybet Account due to a breach of these Terms.
• You must be accessing the Platform from within a jurisdiction where online gambling on PAGCOR-licensed platforms is lawful. It is solely your responsibility to ensure compliance with applicable local laws.

hybet reserves the right to request age verification documentation at any time. Where age cannot be conclusively verified, hybet will suspend access to the Account and withhold any pending withdrawals pending satisfactory verification. Any winnings generated by a Player subsequently found to be under 21 years of age shall be forfeited and the deposited principal returned in accordance with PAGCOR guidelines.

To access hybet's real-money gaming services, you must complete the registration process by providing accurate, complete, and current information as prompted. You represent and warrant that all information provided at registration and during any subsequent verification process is truthful and not misleading in any material respect.

Each individual is permitted to hold only one (1) registered Account with hybet. The creation of duplicate, secondary, or collusive accounts is strictly prohibited and constitutes grounds for immediate suspension of all associated accounts and forfeiture of all associated balances.

Prior to processing your first withdrawal, hybet requires the completion of Know Your Customer (KYC) verification. Acceptable Philippine government-issued identification documents include, but are not limited to:

• Philippine National ID (PhilSys)
• Unified Multi-Purpose ID (UMID)
• Driver's Licence issued by the Land Transportation Office (LTO)
• Philippine Passport
• Social Security System (SSS) ID
• Professional Regulation Commission (PRC) ID

hybet may, at its discretion and as required by applicable AML regulations, request additional documentation including proof of address, proof of source of funds, or proof of income. Failure to provide requested documentation within the timeframe specified by hybet may result in Account suspension and delay of pending withdrawals.

You are solely responsible for maintaining the confidentiality of your Account credentials, including your username, password, and any two-factor authentication codes associated with your Account. hybet will never request your password via any communication channel, including live chat, email, or SMS.

You agree to:

• Use a strong, unique password that is not shared with any other service or third party;
• Enable two-factor authentication (2FA) where available to provide an additional layer of account protection;
• Notify hybet's customer support team immediately upon becoming aware of any unauthorised access to or use of your Account;
• Log out from your Account when using shared or public devices;
• Not share your Account credentials with any other person under any circumstances.

hybet shall not be liable for any losses or damages arising from your failure to maintain adequate account security. Any activity conducted through your Account credentials shall be attributed to you and shall be binding upon you, regardless of whether such activity was authorised.

You agree that you shall not use the Platform for any purpose that is unlawful, fraudulent, abusive, or contrary to these Terms. Prohibited conduct includes, but is not limited to:

• Registering or operating more than one Account;
• Providing false, misleading, or fraudulent information at registration or during KYC;
• Using automated software, bots, scripts, or artificial intelligence tools to interact with the Platform or manipulate game outcomes;
• Exploiting errors, malfunctions, or loopholes in games or the Platform for financial gain;
• Engaging in any form of collusion, match-fixing, or coordinated betting activity intended to manipulate outcomes;
• Using the Platform in connection with any money laundering, terrorist financing, or other criminal activity;
• Attempting to reverse-engineer, decompile, or circumvent any security or access control feature of the Platform;
• Making chargebacks or reversals on legitimate deposits in bad faith;
• Harassing, abusing, or threatening hybet staff, agents, or other users through any communication channel.

hybet reserves the right to take all necessary legal and administrative action against Players found to have engaged in prohibited conduct, including Account suspension, balance forfeiture, and referral to relevant Philippine law enforcement authorities.

All transactions on the Platform are processed in Philippine Peso (PHP). Approved deposit channels currently available to Filipino Players include GCash, Maya, BPI, BDO, Metrobank, UnionBank, 7-Eleven Cliqq, Coins.ph, and USDT TRC20. Approved channels may be updated from time to time at hybet's discretion.

hybet reserves the right to refuse or delay any withdrawal where there are reasonable grounds to suspect fraudulent activity, an unresolved KYC requirement, an active investigation, a contested chargeback, or a violation of these Terms.

The specific rules governing each individual game available on hybet — including minimum and maximum bet limits, house edge disclosures, RTP information, and game-specific rules — are published in the Platform's game information sections and are incorporated into this Agreement by reference.

The following general betting rules apply to all games and wagering activity on the Platform:

• All bets are final once confirmed by the Platform. You may not cancel, reverse, or modify a bet after it has been accepted by the system.
• In the event of a technical malfunction, software error, or connectivity failure that causes a game round to terminate abnormally, hybet will void the affected round and return the wagered amount to the Player's Wallet.
• hybet reserves the right to void any bet or series of bets placed in circumstances that constitute a manifest error, including incorrect odds, system glitches, or data feed failures in the sportsbook.
• Winnings resulting from voided bets will not be paid. The original wagered amount will be returned to the Player's Wallet.
• All RNG (Random Number Generator) games on the Platform use independently certified random number generation technology. Published RTP values reflect independently audited payout percentages.
• Live dealer game results are determined in real time by physical game implements (cards, roulette wheels, dice) operated by professional dealers in licensed studio environments. Video feeds are authentic and unedited.

From time to time, hybet offers promotional bonuses, free spins, cashback offers, and loyalty rewards to eligible Players. All promotions are subject to the specific terms published alongside each offer, in addition to the general bonus terms set out in this section.

• Bonus funds are not withdrawable until the applicable wagering requirement (the number of times the bonus amount must be wagered before withdrawal) has been met in full.
• Unless otherwise stated in the specific promotion terms, wagering requirements must be completed within thirty (30) calendar days of the bonus being credited to the Player's Wallet.
• Not all games contribute equally to wagering requirements. Slot games typically contribute 100%, while table games, live casino games, and sportsbook bets may contribute at a reduced rate or not at all. Game contribution percentages are specified in the relevant promotion terms.
• hybet reserves the right to withdraw, modify, or expire any promotion at any time, subject to notifying affected Players in advance where practicable.
• Any Player found to be abusing promotional offers — including through multi-accounting, collusion, or the use of prohibited software — will have their bonus funds forfeited and their Account suspended.
• Bonuses are intended for personal, non-professional recreational gambling only. hybet's promotional team makes the final determination on whether any pattern of bonus usage constitutes abuse.

All content on the Platform — including but not limited to text, graphics, game content, software, user interface design, trademarks, logos, sound recordings, and audiovisual materials — is the intellectual property of hybet or is licensed to hybet by its respective third-party providers. All rights are reserved.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for personal, non-commercial entertainment purposes in accordance with these Terms. You must not:

• Copy, reproduce, republish, upload, post, transmit, or distribute any content from the Platform without hybet's prior written consent;
• Modify or create derivative works based on any Platform content;
• Use any hybet trademark, brand name, or logo without express prior written authorisation;
• Frame or mirror any portion of the Platform on any other website or application;
• Use data scraping, crawling, or automated extraction tools on the Platform.

To the fullest extent permitted by applicable Philippine law, hybet's total aggregate liability to you for any claim arising under or in connection with this Agreement or your use of the Platform — whether in contract, tort (including negligence), breach of statutory duty, or otherwise — shall not exceed the value of the real money funds held in your Wallet at the time the relevant claim arose.

hybet shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation:

• Loss of profits, revenue, or anticipated savings;
• Loss of data, goodwill, or business opportunity;
• Damages arising from temporary or permanent Platform unavailability due to scheduled or unscheduled maintenance, technical failure, or force majeure events;
• Losses arising from your failure to follow hybet's account security recommendations.

Nothing in this Agreement excludes or limits hybet's liability for death or personal injury caused by its gross negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded under Philippine law.

hybet is committed to promoting responsible gaming and the prevention of gambling-related harm. The following responsible gaming tools are available to all registered Players at no cost and take immediate effect upon activation from the Account settings panel:

• Deposit Limits: Daily, weekly, and monthly caps on total deposit amounts. Limit reductions take effect immediately; limit increases are subject to a 24-hour cooling-off period.
• Session Time Limits: Maximum continuous play session durations, with automatic logout and customisable pre-session reminders.
• Loss Limits: Caps on total losses within a defined period. These apply across all game categories within the Player's Account.
• Cooling-Off Periods: Temporary account suspensions from 24 hours to 30 days, during which login and wagering are disabled. The Player's Wallet balance is preserved.
• Self-Exclusion: Permanent self-exclusion permanently closes your Account and prohibits re-registration. hybet participates in PAGCOR's national self-exclusion registry, and self-exclusions registered through hybet are reported to PAGCOR accordingly.

If you believe you or someone you know may be experiencing problem gambling, we encourage you to use hybet's responsible gaming tools and to seek support through appropriate Philippine resources. Responsible gaming support is available via hybet's 24/7 customer support team.

hybet reserves the right to suspend, restrict, or permanently terminate any Account, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms;
• Failure to provide requested KYC documentation within the specified timeframe;
• Suspected or confirmed fraudulent activity, money laundering, or illegal use of the Platform;
• Submission of a chargeback or payment reversal in bad faith;
• Use of prohibited software, bots, or automated tools on the Platform;
• Multi-accounting or any form of identity fraud;
• Regulatory instruction from PAGCOR or a competent Philippine legal authority;
• Reasonable suspicion that the Account holder is registered on a self-exclusion list.

Upon termination of an Account for cause, hybet reserves the right to forfeit all bonus balances and any winnings derived from prohibited activity. Real money balances not subject to forfeiture will be returned to the Player via the original deposit method, subject to completion of KYC and any applicable AML review period.

A Player who wishes to voluntarily close their Account may do so by contacting hybet's customer support team. Closure requests will be processed within five (5) Philippine business days. Any outstanding balance will be returned to the Player's verified payment account, subject to completion of any pending wagering requirements and KYC.

hybet collects, processes, and retains personal data in accordance with its Privacy Policy, which is published at hybet.biz/privacy-policy and incorporated into this Agreement by reference. By using the Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.

Personal data collected by hybet includes, but is not limited to: registration information, KYC documentation, transaction records, game activity logs, device and browser data, and customer support correspondence. This data is processed for purposes including account administration, payment processing, fraud prevention, AML compliance, and PAGCOR regulatory reporting.

hybet retains personal data for a minimum of five (5) years from the date of Account closure, or longer where required by applicable Philippine law and PAGCOR regulations. Your rights with respect to your personal data are set out in full in the Privacy Policy.

This Agreement shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of laws principles.

In the event of a dispute arising from your use of hybet's services, you agree to first contact hybet's customer support team to seek an informal resolution. hybet will endeavour to respond to all formal complaints within five (5) Philippine business days.

If a dispute cannot be resolved through hybet's internal complaints process, you may refer the matter to PAGCOR for regulatory review in accordance with PAGCOR's published dispute resolution procedures. This right is in addition to, and does not limit, your rights under applicable Philippine consumer protection law.

By accepting these Terms, you consent to the exclusive jurisdiction of the competent courts of the Philippines for any legal proceedings arising from this Agreement that are not resolved through the foregoing dispute resolution process.

hybet reserves the right to amend, update, or modify these Terms at any time. Where changes are material — including changes that affect Player rights, financial terms, or dispute resolution procedures — hybet will provide at least fourteen (14) days' advance notice by posting a notice on the Platform and, where practicable, by sending an email to the registered address of active account holders.

Amendments that are required urgently by law, regulatory instruction from PAGCOR, or court order may take effect with less than fourteen (14) days' notice or immediately, as required by the relevant authority.

Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to an amendment, you must cease using the Platform and may close your Account in accordance with Section 13.

For questions, complaints, or requests related to these Terms, your Account, or hybet's services, please contact us through the following channels:

hybet will acknowledge formal written complaints within two (2) Philippine business days and provide a substantive response within five (5) Philippine business days of acknowledgment.